Case Study CompSupport.com Inc.

CompSupport.com was developed to provide the computer support services operating within the software industry. The focused was made on using innovative approaches and technologies. The target audience of the product was individual users of computers, and the success of the company depended on the expansion of the services provided which were available for the unlimited number of customers.Advertising We will write a custom essay sample on Case Study: CompSupport.com Inc. specifically for you for only $16.05 $11/page Learn More This industry is based on the effective communication with customers while responding to their needs. The problems began when CompSupport.com focused on the work with corporate clients and changed the approaches to communication and provision of services. It was rather difficult to find new customers and decrease costs along with increasing the company’s profits. Nevertheless, operating within the highly competitive environm ent, the company could not follow the initial strategy because of changes in customers’ demands and the company’s approaches to providing the necessary services. The â€Å"product and market† fit in relation to CompSupport.com can be discussed as appropriate only at the first stages of the company’s development when the proposed services met the customers’ needs completely. CompSupport.com expanded the range of services provided each year focusing on innovations and changes within the industry and market. The effectiveness of this business also depended on the successes of communication between experts and customers, and main alternations and improvements were associated with this sphere. However, the company chose an ineffective strategy with focusing on the corporate clients and partners. The revenues increased, but the positive effect was temporary because of changes in the financial market. Thus, the competitors increased when the positions of CompSupport.com became weaker because the necessary market search was not completed in time, and ineffective decisions were made. From this point, the â€Å"product and market† fit is inappropriate at the final stages of the company’s development. The first years of the company’s development were successful and beneficial both for customers and partners. Thus, the provision of the computer support services was necessary for customers and many people needed the proposed assistance. Diagnostic services and live interactive chat were provided at the first stages of the company’s development, responding to the customers’ demands and expectations.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More With acquiring MyHelpDesk Inc. the company developed its abilities and began to provide the services at the higher level. As a result, both the partners and customers we re satisfied with outcomes of the realized strategy. The revenues increased and the range of the services provided extended. The developed MyHelpDesk suite was necessary for customers who actively used the proposed options and guaranteed the stable profits for partners. However, the changes within the financial market influenced the company significantly. CompSupport.com emphasized the cooperation with large companies and limited the range of services provided for the other customers. The initial strategy of the company was not followed fully. With each change, the company focused more on the benefits for shareholders and partners rather than for employees and customers. From this point, CompSupport.com’s revenue model depended much on the changes within the market and successes of the partners. The decrease of costs with using phone calls rather than the Internet connection and online resources and messaging changed the financial scheme used by the company. Nevertheless, the main changes were caused by the development of the competitors within the industry. It is possible to admit that this situation could make CompSupport.com find more innovative decisions, but instead, more limitations were worked out. That is why, CompSupport.com’s revenue model was based on the profits received from the corporate partners and clients during a long period of time. It is important to note that the initial attempts realized by the company to develop the sphere of its influence were rather effective because they responded to the needs of customers and to the industry’s trends. The growth of competition within the industry and the problematic financial market can be discussed as influential factors to change the strategy and find the effective decisions to overcome the situation. However, CompSupport.com chose an ineffective strategy, limiting the services provided and decreasing their quality to compensate high costs. CompSupport.com’s offering in relation to the period of developing and improving MyHelpDesk suite can be discussed as effective and rather innovative for the time period. Nevertheless, CompSupport.com’s changes in strategies caused the company’s decline.Advertising We will write a custom essay sample on Case Study: CompSupport.com Inc. specifically for you for only $16.05 $11/page Learn More The company’s leaders have to choose one of controversial alternatives which cannot satisfy the interests of both the shareholders and customers. It is possible to recommend focusing on merging with the other company because it is a real chance to develop the company as the part of the other company where the opinions of the shareholders are important and customers’ needs are satisfied. The problem is in the potential decrease in the number of employees. If the company is sold, the role of shareholders decreases significantly, and there are less chances to develop the company according to its initial strategic goals and interests of the customers. That is why, the situation of merging with another company provides more opportunities for CompSupport.com’s further development. This essay on Case Study: CompSupport.com Inc. was written and submitted by user Phasma to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Wait Until Dark Anaylsis essays

Wait Until Dark Anaylsis essays Part 1: Which subcatagory does this movie fit Out of the suspense thriller subcatagories I think this movie is a mixture of two; the psychotraumatic thriller and the thriller of moral confrontation. Although this movie doesn`t completely fit into one catagory, it is a definitive suspense thriller. The definition the book gives of psychotraumatic thriller is " a thriller organized around the pschotic effects of a trauma on a protoganist`s current involvement in a love affair and a crime or intrigue". The book goes on to say that the protagonist is "always a victim of some past trauma and often real villains take advantage of his or her masochistic guilt". Wait Until Dark fits the definition of the psychotraumatic thriller in many ways. Firstly, the main character, Susie, is newly blinded. She is married to Sam but isn`t sure if he is having an affair or not. Susie is also manipulated by real villains in the form of henchmen out to get a doll full of drugs that serendipitly landed in the hands of Sam. While Sam leaves Susie at home these villains enter the home using disguises and pretending to be a cast of different people in a plot to get the doll. These henchmen play on Susie`s lack of self confidence due to her blinding. This movie also fits equally as well into the definition of the moral confrontation thriller which is "organized around an overt antithetical confrontation between a character representing good or innocence and a character representing evil". Susie is clearly good. Her naieve character is eager to please and determined to prove her capability. The villians are evil, caught up in a world of murder, drugs and thievery (the exception being the character Mike Talman who tries to redeem himself at the end of the movie by attempting to save Susie). Some of the empasized dualities between good and evil in this movie is the clothing and the slang. Susie ...

Alcohol abuse in Victoria, South Australia Essay

Alcohol abuse in Victoria, South Australia - Essay Example According to the Victorian Drug Statistics Handbook of 2007, the majority of the people related to alcohol abuse are the young adults of ages 18-24, with 64% drinking yearly. Out of these, the majority of the drinkers are adult males. Even in the younger demographics, the ratio of people using alcohol to get drunk is a high one in five. Role of Health Professionals: The issue of the abuse of alcohol and other drugs has wide spread ramifications in the society, effecting many sectors and involving many structures and organizations. One of the most important role in this regard is played by the health professionals. The health professionals have a two-pronged involvement on this issue: the treatment of the effected individuals through the process of rehabilitation and counseling, and the spread of awareness campaigns aimed at prevention of this abuse so that there is an over all decline in the abuse of alcohol by the youth. Let us examine each role of the health professionals one by one. The most potent job that the these professionals are expected to perform is that of the treatment of the patients who are suffering from the effects of alcohol abuse.... ire treatment through the use of drugs by the doctors, although it is considered to be one according to the modern medical literature (Department of Health, 2011). The only possible treatment is that of rehabilitation and psychological therapy (Department of Health, 2011). The current statistics put the number of inpatient visits dedicated to alcohol abuse patients at more than twenty four thousand seven hundred (Rood, 2009). Considering the nature of the disease, in that it is purely preventable, this is a huge percentage of visits to be dedicated to such a cause. This statistic alone shows the prevalence and the gravity of this issue in the South Australia. It is unfortunate that the success rate of these habilitation centers is not as high as would have been expected or desired (Biondo, 2010). This is not due to negligence or incompetence on the part of the health professionals, rather this is inherent in the nature of the treatment itself. The success of therapy greatly and subst antially depends upon the willingness and will power of the patient himself (Biondo, 2010), and there is little that a doctor can do if this willingness is absent in the patient that he is treating. The prevalence of this social issue in Victoria means that the youth is greatly at risk of social and moral deconstruction (Biondo, 2010), and if the rehabilitation programs fail to handle the situation, the society at large would be at risk. Therefore, the health professionals in this area shoulder a particularly great responsibility. The other limb of the role of health professionals in this regard is their active participation in anti-drinking campaigns and awareness programs of targeted at the youth. It is generally viewed that such campaigns are particularly weak in Victoria (Biondo, 2010),